We do not as yet have every single product online. Therefore, if you do not see a product online that you would like to get a price for, then please get in touch through the contact us page. We have many products including Luxaflex that we cannot or have yet to display online.

Unfortunately, we rely on our fabric suppliers for sampling. Some of them just haven't caught up with the technology revolution yet, and do not offer posted samples. If you are desperate for a sample of a product, then please get in touch and we'll see what we can do for you.

Certain companies (such as VELUX) charge a hefty price for sampling. For this reason, we do not offer them to you, as we feel embarrased to pass on these charges. The reasons why they do this varies from companies wanting to discourage their products from being sold online, to others that simply feel they need to cover their costs for such a service.

In short.... no. Our online prices reflect the cost savings that we get from not administrating your order in-store. In addition, you must pay for your order in full when buying online, which is a massive admin saving for us, and allows us to improve cash flow to our suppliers, who in turn give us a reduction in costs (which are passed to you through the lower online pricing).

Please do not be offended if you visit the showroom to find that prices are more expensive. You are more than welcome to visit the showroom for a coffee and advice, and then order online... we have no problem with that. Unfortunately though, the showroom and website databases are separate, and showroom staff cannot place your orders online for you.

For most products we do, however, there are so many ways to fix a blind that it's impossible to supply every type. Please be prepared to buy your own fixings at your local store to suit the substrate to which you are fixing. We offer some links to online retailers of good quality low cost fixings here.

Check out our measuring page or our installations page for more advice on how to do it. We offer measuring and fitting guides online for all of our products.

Unfortunately, no. If we measure, then we fit, simply because we know where we've measured from and how we intend to fit the product. In the past we have tried to offer this service but it has invariably ended in more costs and inconvinience all round.

If you need advice though, you can always email a photo of the window and we'll advise on where to measure from, or help you with the fitting process.

All orders must be paid for in full at the time of ordering for reasons mentions above. For our returns and refund policy, please see terms & conditions.

We do not sell awnings online for installation to shops. If you are a shop owner, you are welcome to order an awning from the site for delivery and DIY installation, however we cannot make a contract online to commit to the supply and installation of awning products, since the installation process is likely to be non-standard.

If you order awnings online for installation at a shop premises, we reserve the right to end any contract made, with the issue of a refund for the product, but not necessarily for the survey and admin charges.

Yes, you can order blinds for installation into offices online.